Meet the Team

At Northwood we believe that our success is more than simply having a great product to franchise. The service we offer to our franchisees is vital to ensuring a profitable, long-term and satisfying relationship for both franchisee and franchisor alike. That's why we only recruit the very best people to ensure that our franchisees have exactly the support that they need to prosper and grow.

Managing Director - Eric Walker

Eric joined Northwood with over 25 years experience in sales, lettings, investment and property management with a key focus on running a business and building a team. Eric is one of the founding members of Safe Agent and is a regular member on a number of industry forums.

Finance Director - Vikki Alexander

Vikki spent 15 years with a "big 4" accountancy firm specialising in accounts and employment taxation before joining Northwood in 2004. Her role encompasses everything from guidance on new business funding applications through to exit strategies for franchisees wanting to enjoy the fruits of their labour and everything in between.

National Operations Director  - Philip Gee

Phil has over 30 years' experience in the property and franchising sectors. He is hands-on helping franchisees across the Northwood Network. Working alongside our team of Operations Managers providing the network with face to face and telephone support dedicated to make their businesses more profitable.

Head of Legal - Mandy Chandler

Mandy is a qualified Paralegal and has spent the last 20 years working within a specialist Landlord & Tenant Department. Her role is to provide legal support and assistance to the network and to deal with complaints.                           

Legal & Customer Support - Linda Howard

Accounts Support - Donna Wilson

Donna holds an AAT accounting qualification and has been working in accounts support for over 20 years. Her role includes helping offices zero balance in NBS and assist with Sage problems and the production of Balance sheets.

IT & NBS Support Assistant - Martin Bishop

Martin assists Adrian with IT support and the NBS Helpdesk. His role also involves providing assistance to franchisees and liaising with IT suppliers. Martin joined Northwood in August 2013.

Marketing Co-ordinator - Charlotte Randall