Ongoing Support


As a professional Franchisor our entire business is designed to support our network. We dont look to make money from selling franchises. Instead our philosophy is to find the best people, train them thoroughly, set them up meticulously and support them wholeheartedly. The ongoing success of your business is of paramount importance to us.



Ongoing Franchisee support includes:


A wide range of training courses ranging from the practical to professional

Advice and support from other franchisees via the Northwood network intranet

Telephone support for accounts, legal and IT

Regular audits
Dedicated one-to-one field support from expert Operations Directors and Managers

Bi-annual regional franchise meetings

National and local marketing materials



Essentially we make sure that we are always there when our franchisees need us. We pride ourselves on being more than 'just a business' and believe that the relationships that we have with our franchisees is crucial.